US Virgin Islands Hotel & Tourism Association

Pulse Technology Solutions designs, builds and manages end-to-end technology solutions across the hospitality industry including but not limited to hotels, guest houses, inns, condominiums, campgrounds, home owner associations, property management firms, energy production, marinas, gated communities, legal, medical and countless others that value technology and want to partner with Pulse to grow their business via our best in class technology solutions.

From the initial strategy to site installation to ongoing network management and 24/7 technical support, Pulse provides complete managed technology solutions. The PulseTech managed technology solution includes: technology consulting with specializations in transition services and hotel openings, redundant broadband, satellite phone and internet, superior voice and hotel PBX, high-speed Wi-Fi, network security as well as remote and on-site IT managed service.

Pulse provides a dedicated team of experts to advise, recommend and manage all aspects of the hotel opening from an IT/technology perspective. Pulse will be responsible for the review, planning, coordination and execution of all required hotel technology services and systems.

Transition Services: Pulse provides customized transition services to owners and operators of newly acquired hotel properties in addition to newly acquired energy production facilities, marinas, gated communities and home owner associations. This service includes an on-site review of existing technology vendors and services, existing network infrastructure, formation of new requirements, coordination of vendors, management of implementations and integrations, and the oversight throughout the transition. Pulse has a team of field technicians and network engineers who specialize in transitions, understanding the challenges before, during and immediately after transition night.

Redundant Broadband Services: From ordering the circuit to making sure that it is installed properly, Pulse’s professional circuit provisioning staff delivers the best available bandwidth by leveraging its relationships with more than 40 carriers. Provisioning services include the solicitation of bids, circuit acquisition and documentation, on-site circuit installation and quality assurance verification.

Satellite Internet and Phone Services: Pulse as an authorized distributor of Blue Sky Networks—-Blue Sky Network & Iridium, which embed the latest technologies into its products to help businesses improve their operations and profitability. Blue Sky Network offers a turn-key solution for staying connected to mobile assets anywhere in the world. We provide hardware, cloud-based software, Iridium satellite service and 24/7 technical support to our aviation, marine and land-based customers. In addition, this is critical for the Caribbean Islands by way of having a robust service for Disaster Recovery and business/government continuity as it relates to any communications.

Superior Voice and Hotel PBX Services: Pulse provides a complete hospitality voice solution with advanced PBX features including guest wake-up call service, call accounting and custom integration into the hotel’s property management system (PMS). All local and long-distance minutes are complimentary with reasonable 800 and international rates. Pulse offers a variety of hospitality phones and accessories.

High-speed Wi-Fi Services: Pulse designs, develops, deploys and manages sophisticated, secure wireless broadband networks that deliver exceptional performance while laying the groundwork for expansion into future Wi-Fi-enabled services.

Network Security Services: Pulse’s broad portfolio of threat management cybersecurity services, advanced security technologies, and its staff of certified systems security professionals (CISSPs) combine to prevent, detect, respond to and remediate cyber attacks.

Managed Network Services: With its advanced proprietary network management system, Pulse proactively monitors the network and all of its components in real time, 24/7/365. From the circuit to the firewall to the server and every device that is included in the network, Pulse can monitor, manage, change and maintain all aspects of a network both remotely and on-site as required.

Managed IT Services – Remote and On-site: Pulse offers a comprehensive cost-effective solution for securing, supporting and managing the desktops, servers and other devices in any organization. Pulse’s IT support technicians are skilled at providing support for all hotel-critical support systems and applications. With Pulse, users have access to a responsive support team who is familiar with their hotel environment and will effectively troubleshoot IT issues remotely and on-site. Custom IT support plans are also available should users already have in-house IT technicians but require additional resources.

For more information on Pulse Technology Solutions, please visit